Refund Policy

 

REFUNDS + EXCHANGES  

We carefully inspect all products before they are shipped. Due to the nature of  our products, used candles cannot be returned or refunded. However, we will  replace or refund products damaged during shipment if Photographic proof of  damage is submitted to: sheila@bellasheavenlyscent.com within 7 days of  delivery. 

You may also exchange your product for another candle of the same size and  price within 14 days of purchase. The buyer is responsible for shipping cost on  all return and shipping of exchanged items.